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Feature

Signals

New jobs, birthdays and posts about hiring or funding: agents spot the moment to reach out and draft the message for you.

3 min readOutreachAITiming

Overview

Signals turns what happens in your leads' lives into a reason to talk. When a lead starts a new job, has a birthday, or posts that they are hiring, raising money or looking for help, agents notice it and draft a message that fits the moment, in your voice and in the lead's language.

How it works

Moments Worth Reaching Out For

  • Job changes: a lead who starts a new role, spotted when their profile updates
  • Birthdays, a natural and personal reason to get back in touch
  • Lead posts about hiring, asking for help, a complaint, funding, a milestone or an event
  • Every signal is linked to the post or change that triggered it

A Draft Ready When the Moment Is

  • Agents draft a message that refers to what actually happened
  • Written in your tone of voice, in the lead's own language
  • The draft knows the lead's post and what your business does
  • Signal drafts land as cards in your reply deck in the mobile app

You Decide How Far It Goes

  • One slider per signal type, set by lead status
  • Choose from which stage of the conversation a signal is worth a message
  • A recommended setting for every signal type to start with
  • Quiet by default: no notification storm, just drafts waiting for you

Part of the Conversation

  • Signals appear in the conversation timeline, so you see the context
  • A Signals filter in the inbox shows every moment waiting on you
  • A signal can bring an archived lead back to life
  • Dismissed signals stay visible in the timeline, so nothing is lost

What you can do with it

  • Reach Out When It Lands
    A congratulation on a new job gets read; a random follow-up gets ignored
  • Never Miss a Moment
    Agents watch your network for you, every day
  • Relevant, Not Pushy
    Every message refers to something real in the lead's life
  • Revive Quiet Leads
    A new role or a hiring post reopens conversations that went cold
  • Stay in Control
    Sliders per signal type decide what reaches your queue

Why it matters

The best time to message a lead is when something just changed for them. That's when they are open to a new supplier, a new idea or simply a kind word, and it's exactly the moment most salespeople miss.

Our Solution: Signals watches your leads for you, picks out the moments that matter, and drafts a message that fits each one. You review it, add your personal touch if you like, and send it while the moment is still fresh.

Signals isn't about sending more messages; it's about sending the right one at the right time, so your outreach feels like attention instead of automation.

The math, simply

37%
reply rate on 101 signal messages, in our own account (Sep 15 – Oct 27)
29%
reply rate after a post about an event, which brought the most conversations
77%
reply rate on a birthday message, mostly warm thank-yous

We tracked it in our own Famelab account. From mid-September to the end of October, 101 signal messages went out, each written by the AI and approved in the app. They got 37 replies, most within a few hours. About ten of those were open to a conversation straight away: a call, a meeting or a coffee. A typical message: "Saw your post about joining the World Tour in Rotterdam. How was it? Shall we have a quick call?" It is one account and a small sample, not a platform average, but it shows what a real reason to reach out does.

See Signals in action

30-minute demo. No deck, just a live walkthrough on your account.

Request a demo